In simple terms: We've written this entire document in plain, straightforward language to keep you from getting lost in legal jargon. If any part is unclear, feel free to reach out to our support team.
1 Introduction & Scope
Badvisa takes your privacy seriously. This Privacy Policy explains in detail how badvisa collects, uses, stores, and protects the personal information of its users.
This policy applies to you whenever you use the badvisa website, mobile app, or any of our digital services. By registering, you are considered to have accepted this policy.
We believe transparency is the foundation of trust. That's why we've kept things straightforward — no hidden terms or vague language — so you know exactly what Badvisa does and doesn't do with your information.
2 What Information We Collect
Badvisa collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.
What you provide directly:
- Identity Information: Full name, date of birth, gender
- Contact Information: Mobile number, email address
- Payment Information: bKash/Nagad/Rocket number (full number is not stored on our servers)
- Identity Documents: NID or passport details for KYC
- Support Conversations: Information provided when you reach out for support
Automatically collected information:
| Type of information |
Purpose |
| IP address | Security & Fraud Prevention |
| Device information (OS, browser) | Platform Optimisation |
| Login time and location | Account security |
| Betting history & transactions | Legal Obligations & Service Delivery |
| Session Data & Cookies | Improving User Experience |
3 How We Collect Information
Badvisa collects information through various methods, always transparently:
- Registration form: Information you provide directly when creating your account
- KYC Process: Documents uploaded for identity verification
- Payment Transactions: From payment providers during deposits and withdrawals
- Automatic Tracking: Cookies, Log Files & Web Beacons
- Support Chat: When you reach out to us for support
Please note: badvisa will never call or email you out of the blue to ask for your password or OTP. Any such contact is fraudulent.
4 How We Use Your Information
Badvisa uses your information only for specific, legitimate purposes. It is never used for anything unnecessary or unauthorized.
- Service Providers: Account management, betting, and payment processing
- Identity Verification: Confirming your identity and preventing fraud
- Security: Detecting Unauthorized Access & Suspicious Activity
- Legal Obligations: Compliance with anti-money laundering (AML) regulations
- Service Improvement: Analyzing your experience to improve the platform
- Promotional Communications: Promotional offers are only shared with your consent
- Support: Helping You Resolve Issues
5 Information Sharing & Disclosure
Badvisa never sells your data. However, it may be shared in limited circumstances:
- Payment providers: Only the minimum information required is shared to process transactions with bKash, Nagad, and similar services
- KYC Service Providers: Specialist Third Parties for Identity Verification
- Law Enforcement Agencies: When required to do so by government or legal order
- Security research: Trusted Partners for Fraud Detection
Rest Assured: Your personal or financial information is never shared with advertising companies, social media platforms, or any third-party businesses.
6 Cookies & Tracking Technologies
Badvisa uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience.
Cookies we use:
- Essential cookies: Maintaining login sessions, security tokens — the site cannot function without these
- Performance Cookies: Tracks page load times and errors — to help improve the site
- Preference Cookies: Remembers your language, theme, and settings
- Analytics Cookies: To understand which features are used most (without personal data)
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working.
7 Technical measures for data protection
Badvisa follows the highest industry standards to keep your information secure:
- 256-Bit SSL/TLS Encryption: Every Data Transmission is Secured
- Encrypted Database: Stored data remains encrypted at all times
- Two-Factor Authentication (2FA): Login verification with OTP
- Firewall & Intrusion Detection: 24/7 Network Protection
- Regular Security Audits: Tested by third-party experts
- Staff training: Only authorized personnel can access data, on a strictly limited basis
Data breach response: If any unauthorized data access is detected, Badvisa will promptly notify affected users and inform the relevant authorities.
8 Your Rights
If you have an account with Badvisa, you have the following rights over your personal information:
1
Right to access
You can submit a request to view the information badvisa holds about you.
2
Right to rectification
You may request corrections to any inaccurate or outdated information.
3
Right to Erasure
After closing your account, you may request deletion of your data, subject to any legal retention obligations.
4
Right to restrict processing
You may object to the processing of your data for certain specific purposes.
5
Right to Data Portability
You can request a copy of your data in a readable format.
6
Marketing Opt-Out
You can unsubscribe from promotional emails or SMS at any time.
To exercise this right support@badvisa.wsEmail us or reach out via live chat. We typically respond within 7–14 business days.
9 Data Retention Period
Badvisa does not retain your data indefinitely. Each type of information has a defined retention period:
- Active account information: For the duration of active account
- Transaction & Betting History: Minimum 5 years as required by law
- KYC documents: 5 years after account closure (in accordance with AML regulations)
- Support Conversations: 2 years
- Cookies & Session Data: 30 days to 1 year (depending on type)
Once the retention period expires, data is securely deleted or anonymized.
10 Protection of minors
Badvisa strictly enforces an 18+ policy. No personal information is collected from users under the age of 18.
Date of birth is verified at registration. If any user is found to be a minor, their account will be immediately closed and all associated data deleted.
A Note for Parents: If your child has accidentally registered on Badvisa, please immediately support@badvisa.wsto get in touch. We'll act promptly.
11 Policy Updates
Badvisa may update this Privacy Policy when necessary. If changes are made:
- The "Last Updated" date at the top of this page will change
- You will be notified by SMS or email to your registered number for any important changes
- Continued use of the service after any changes are made will be considered acceptance of the updated policy.
We recommend visiting this page regularly.
12 Contact & Complaints
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
- Email: privacy@badvisa.ws
- General Support: support@badvisa.ws
- Live chat: Chat icon at the bottom right of the site
- Help Centre: Go here for detailed help
We typically respond to privacy-related requests within 72 hours.